Unfortunately, we can’t offer refunds for the veterinary care that we have provided to your pet. Our fees cover the cost of examining, testing, diagnosing, and treating your pet.
Not all health problems have a straightforward solution. Some may be chronic, requiring a long-term management plan; others may be more difficult to diagnose or may involve several causes. A cure may not always be possible, and treatment may be ongoing. Your veterinary team will do everything they can to find answers and continue to help your pet.
