Customer Service Representative

Job Description:

We are currently looking for a full time Customer Service Representative (CSR) for the morning shift (7:30am – 4pm). We are looking for a team-player who is passionate about their career and works well in in a goal-oriented team. Working well in a fast-paced, friendly environment is a must. The CSR provides the first impression to the clients and patients. The ideal candidate should have proven customer service experience, strong communication skills, and the ability to handle all situations with a professional demeanor. Additionally, the ideal candidate will be detail-oriented, and able to multitask effectively. One year of veterinary or office experience is strongly preferred, as the position can be fast-paced. Hours will include rotating Saturdays and will require flexibility.

We also want to ensure we hire someone who believes in our mission statement and values. This enables both the Hospital and our staff to enjoy working together and strive towards our collective goals.

Missions Statement: The mission of this hospital is to fulfill the needs of our clients by providing quality veterinary health services through a responsive, professional staff with emphasis on individual attention and commitment to caring for our clients’ animals.

Values: Respect, Integrity, Caring, Resilient, Loyal, Reliable

Responsibilities & Duties:

Opening and closing the Practice, answering multiple phone calls, scheduling appointments, checking-in clients, checking-out clients, processing payment, and taking messages for our Doctors & Licensed Technicians.

Job Type: Full-time

Salary: $15.00 – $16.50 per hour to start


  • 401(k) matching
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability


  • High school or equivalent (Required)


  • Veterinary Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Email your resume and cover letter to the Practice Manager, Rob: [email protected]


Location Hours
Monday8:00am – 6:30pm
Tuesday8:00am – 6:30pm
Wednesday8:00am – 6:30pm
Thursday8:00am – 6:30pm
Friday8:00am – 6:30pm
Saturday8:00am – 1:00pm

Payment is due at time of service. We accept cash, check, Mastercard, American Express, Visa, Discover and Care Credit.